Guest Access, Verified!
Front-desk trust, without the front desk.
After every Airbnb, homestay, or hotel booking, our AI verifies guest ID proofs automatically — no manual back-and-forth. Built for hosts and property managers.
Verification pass
Everything a host needs, nothing they don't.
AI-powered document verification
Guests upload their Aadhaar, passport, or driving license through a secure link. Our AI reads the document, checks it's the right type, and matches the name against your booking — automatically, in seconds.
One link per booking
Create a booking, get a unique verification link, send it via WhatsApp. No app download, no account needed for your guests.
Multi-property dashboard
Track revenue, guest counts, and verification status across all your properties in one place — filter by month, quarter, or custom range.
Role-based team access
Give managers exactly the access they need — data entry only, full access, or accounts/revenue view — with granular permission control.
For hotels, homestays & Airbnbs
Right now your ID checks, rooms, calendar, and revenue all live in different places. We put them in one.
Whether you run one homestay or twenty rooms across properties, this is the difference between juggling a register, a spreadsheet, and three apps — versus opening one dashboard.
All your guest data in one place
No more ID photocopies in a drawer, guest details in a register, and bookings in a notebook. Every guest, booking, and ID check — searchable in one system.
One platform, not five
No separate ID-verification tool, booking sheet, and calendar app. OurGate is the one place your front desk opens every morning.
Room management, built in
Track which room is occupied, which is free, and which guest is where — for every room you run, without a separate spreadsheet.
Property management, built in
Running more than one homestay or listing? Manage all your properties from the same account, instead of a separate login for each.
Calendar management, built in
See every booking, check-in and check-out date, and room availability on one calendar — no cross-checking three different sources.
Revenue, right on your dashboard
No waiting for a monthly statement or building your own tracker. See what you've earned and what's pending, updated as bookings happen.
Manager access, controlled by role
Each manager login can be limited to just their job — bookings, revenue, or guests — instead of one shared login with full access for everyone. Staff-level logins are rolling out next; today, this control sits with the owner account.
Pricing
Plans for every stage of hosting.
No setup fees. Upgrade as your portfolio and your team grow.
Basic
For a single property getting started with verification.
- 1 property, up to 8 rooms
- 30 guest verifications / month
- 2 GB document storage
- AI-powered ID validation (document type + name matching)
- Guest ID upload flow with OTP verification
- Core dashboard — properties & bookings
Growth
For hosts scaling across properties who want more headroom.
- Everything in Basic
- 10 properties, up to 60 rooms
- Multi-property dashboard — revenue & verification status across all properties
- 125 guest verifications / month
- 20 GB document storage
- Auto-flagged mismatches
- Manual review queue
Enterprise
For teams that need full oversight, roles, and compliance.
- Everything in Growth
- Unlimited properties, rooms & verifications
- Unlimited document storage
- Revenue dashboards & multi-range reporting
- Manager roles with granular permission matrix
- Multiple team members
- Document retention & audit trail
Data protection
Guest ID documents deserve serious handling. That's how we built this.
OurGate is built around the core principles of India's DPDP Act, and the GDPR and CCPA — purpose limitation, data minimization, explicit consent, and the guest's right to request deletion.
Explicit consent
Guests review and accept clear terms before any document upload — no ID is collected without an affirmative action.
Purpose limitation
ID documents are collected only to verify a specific booking and are never used for marketing or shared with third parties.
Encrypted, access-controlled storage
Documents are stored in a private, access-controlled bucket and served only via short-lived, single-use links to authorized hosts.
Right to deletion
Guests can request their uploaded documents be deleted at any time, in line with DPDP, GDPR, and CCPA data-subject rights.
Watermarked, traceable viewing
Every ID a manager opens is overlaid with a live watermark of their name, company, and timestamp — deterrence and traceability against casual sharing.
Time-boxed document access
A guest's ID stays viewable for 12 months. After that, reopening it requires an explicit, time-limited approval — not indefinite standing access.
Logged document access
Every time an ID document is viewed, it's logged — who, when, from where — giving an independent record of access for oversight.
Direct-to-vault upload
Guest ID photos go straight from their phone to encrypted storage — the raw file never passes through or sits on a host's own systems.
Why this matters, legally
Under India's Digital Personal Data Protection Act, 2023 — Section 8(5), read with the penalty Schedule under Section 33 — any organization that fails to take “reasonable security safeguards” to prevent a personal data breach faces a penalty of up to ₹250 crore, the highest amount in the Act's entire penalty schedule. It applies to every business handling personal data, hotels and homestays included — which is exactly why the guest ID documents collected at check-in carry real regulatory weight, not just reputational risk.
Read the official Act (PDF, meity.gov.in) — Section 8(5) & Schedule (Section 33) →Read our Terms & Conditions and Privacy Policy for full details on data collection, storage, and your rights, or our FAQ for the plain-language explanation.