Guest Access, Verified!
Front-desk trust, without the front desk.
After every Airbnb, homestay, or hotel booking, our AI verifies guest ID proofs automatically — no manual back-and-forth. Built for hosts and property managers.
Verification pass
Built for both sides of check-in
What hosts get. What guests get.
For hosts
ID checks that verify themselves
AI reads each document, confirms it's the right type, and matches the name to the booking automatically — no manual checking against a register.
Send a link, not a request
One unique link per booking, sent over WhatsApp. No app for your guest to install, no account for them to create.
Fewer repeat verifications
A returning guest who stayed with you before can reuse their existing verification — one less document to review, one less wait at check-in.
Role-based team access
Give managers exactly the access they need — data entry only, full access, or accounts/revenue view — with granular permission control.
For guests
Always free for guests
Verifying your ID never costs you anything, no matter how many stays or properties. It's part of what your host pays for, not something billed to you.
Upload once, reuse it next time
Stay at the same property again and your verification is already on file — skip the upload entirely. Book somewhere new and you can choose to reuse it there too, with your explicit consent each time.
Verified in minutes, not at a desk
Upload your ID from your phone before you arrive. No queueing at a front desk, no handing your passport to a stranger to photocopy.
No app, no account
Just a link, opened in your phone's browser. Nothing to download, nothing to sign up for.
For hotels, homestays & Airbnbs
Right now your ID checks, rooms, calendar, and revenue all live in different places. We put them in one.
Whether you run one homestay or twenty rooms across properties, this is the difference between juggling a register, a spreadsheet, and three apps — versus opening one dashboard.
All your guest data in one place
No more ID photocopies in a drawer, guest details in a register, and bookings in a notebook. Every guest, booking, and ID check — searchable in one system.
One platform, not five
No separate ID-verification tool, booking sheet, and calendar app. OurGate is the one place your front desk opens every morning.
Room management, built in
Track which room is occupied, which is free, and which guest is where — for every room you run, without a separate spreadsheet.
Property management, built in
Running more than one homestay or listing? Manage all your properties from the same account, instead of a separate login for each.
Calendar management, built in
See every booking, check-in and check-out date, and room availability on one calendar — no cross-checking three different sources.
Revenue, right on your dashboard
No waiting for a monthly statement or building your own tracker. See what you've earned and what's pending, updated as bookings happen.
Pricing
Plans for every stage of hosting.
No setup fees. Upgrade as your portfolio and your team grow.
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Guest trust & security
Every guest hands over their ID. Here's what makes them comfortable doing it.
A smoother, faster check-in isn't worth much if guests don't trust what happens to their ID afterward. OurGate is built so that trust is automatic — for your guests, and for you.
One tap to accept, not a pile of paperwork
Guests review and accept clear terms before any document upload — a smoother check-in experience than a paper register, with none of the back-and-forth.
Used for check-in, nothing else
ID documents verify a specific booking and stay there — never repurposed for marketing or handed to third parties, so guests trust the process and keep booking.
Bank-grade storage, zero setup
Documents live in a private, access-controlled vault served only via short-lived, single-use links — enterprise-level security without you managing a server.
Delete on request, one click
A guest asking you to delete their document used to mean digging through folders. Now it's a single action, done and confirmed in seconds.
Every view is watermarked
Every ID a manager opens is overlaid with their name, company, and timestamp — a built-in deterrent against casual sharing or screenshotting by staff.
Access ends when the stay does
A guest's ID stays viewable for the length of their stay. After that, reopening it requires an explicit, time-limited approval — no employee has standing access to old guest documents.
A full audit trail, automatically
Every time an ID document is viewed, it's logged — who, when, from where — so you always know exactly who looked at what, without keeping your own record.
Nothing sits on your own devices
Guest ID photos go straight from their phone to encrypted storage — the raw file never passes through or sits on your laptop, office PC, or shared drive.
Read our Terms & Conditions and Privacy Policy for full details on data collection and storage, or our FAQ for how this applies to your specific country and local regulations.